Contact Us
Get in Touch
We welcome your inquiries and look forward to assisting you. Whether you're planning a future stay, have questions about our properties, or would like to provide feedback about a recent experience, our team is here to help. Please use the form below to send us a message, and a representative will respond promptly.
Call Us
Reservations: +1 (800) ZOTELIX
Guest Services: +1 (888) ZOTELIX
Visit Us
Global Headquarters:
1 Zotelix Boulevard Lane
Las Vegas, NV 89109
United States
Hours
Reservations & Inquiries:
24 hours a day, 7 days a week
Frequently Asked Questions
What makes Zotelix casino hotels unique?
Zotelix casino hotels combine exceptional with immersive environments and personalized service. Each property is designed to reflect its unique location while maintaining our signature standards of excellence. From our exclusive amenities to our thoughtfully crafted experiences, every aspect of a Zotelix stay is designed to exceed expectations.
How can I make a reservation?
Reservations can be made through our website, by contacting our reservations team directly at +1 (800) ZOTELIX, or by emailing [email protected]. For special requests or group bookings, we recommend speaking directly with our reservations specialists who can tailor your stay to your specific needs.
What amenities are included in a standard stay?
All Zotelix casino hotel stays include access to fitness facilities, swimming pools, daily housekeeping, complimentary high-speed internet, and 24/7 concierge services. Additional amenities vary by property but may include morning coffee service, evening turndown, access to spa relaxation areas, and welcome amenities upon arrival.
Do you offer special packages or experiences?
Yes, we offer a variety of curated packages and experiences at each of our properties. These may include spa retreats, culinary journeys, adventure excursions, or cultural immersions. We also create bespoke experiences for special occasions. Contact our concierge team for current offerings or to design a custom experience.
What is your cancellation policy?
Our standard cancellation policy allows for free cancellation up to 48 hours before the scheduled arrival. Cancellations made within 48 hours may be subject to a fee equivalent to one night's stay. For details about our full cancellation policy, please visit our Cancellation Policy page or contact our reservations team.